Check Altoviz customer status for new Zendesk users
Know whether a new support user already has a customer record before the first reply.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Why this helps
Teams can miss existing customer records when support and billing systems are checked separately.
- Confirm customer status early
- Avoid duplicate customer records
- Shorten account verification work
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Altoviz once in the Notis portal.
- 2Create the automation and give it a clear customer verification name.
- 3Tell Notis to find the Altoviz customer matching each new Zendesk user's email and summarize the result.
- 4Select New User Created as the Zendesk trigger and choose a report channel.
- 5Test with one real new user.
Questions about this workflow
Is this a customer creation workflow?
No. It only searches Altoviz and reports the matching customer details when available.
Can it handle a missing email?
The report can flag that the Zendesk user did not provide an email needed for the search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Altoviz. A trigger fires from one place; an action lands in another.
Zendesk triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
New User Created
Triggered when a new user is created in Zendesk.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Zendesk and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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