Turn Zendesk cost tickets into commodity trend briefs
Give your team a current commodity baseline before they answer a pricing or sourcing question.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get All Commodities Price Index
Tool to retrieve the global price index of all commodities. use when you need monthly, quarterly, or annual aggregated price index data for commodities.
Why this helps
Cost questions stall when nobody has time to gather market data before replying.
- Reduce manual market lookups
- Give support and finance a shared baseline
- Surface cost changes before they become escalations
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Alpha Vantage once in the Notis portal.
- 2Create an automation and describe the desired commodity brief in one instruction.
- 3Choose New Zendesk Ticket as the trigger.
- 4Select a report channel, test with one cost related ticket, and review the result.
Questions about this workflow
What if the ticket does not name a commodity?
Ask Notis to identify the commodity from the ticket and request clarification when the name is ambiguous.
Can the brief include a time range?
Yes. Tell Notis whether to emphasize monthly, quarterly, or annual index data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Alpha vantage. A trigger fires from one place; an action lands in another.
Zendesk triggers
Alpha vantage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Commodities Price Index
Tool to retrieve the global price index of all commodities. use when you need monthly, quarterly, or annual aggregated price index data for commodities.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ALUMINUM
Tool to fetch global aluminum prices. use when you need monthly, quarterly, or annual lme aluminum price data.
New User Created
Triggered when a new user is created in Zendesk.
Balance Sheet
Tool to return annual and quarterly balance sheets for a company. use when you need detailed fiscal statements for analysis.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Brent Crude Oil Prices
Tool to fetch brent crude oil prices. use when you need daily, weekly, or monthly brent price data.
Global Coffee Price
Tool to retrieve the global coffee price series. use when you need historical monthly, quarterly, or annual coffee prices.
COPPER
Tool to fetch global price of copper in monthly, quarterly, and annual intervals. use when you need historical copper price series for analysis.
Corn
Tool to retrieve global price of corn in monthly, quarterly, and annual intervals. use after verifying api key when you need historical corn price data.
COTTON
Tool to retrieve global cotton prices in monthly, quarterly, and annual intervals. use when you need historical cotton price data.
Connect any two apps with Notis in the middle.
Zendesk and Alpha vantage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Alpha vantage.