Remove retired records from Algolia
Clear obsolete search results when support confirms an item is retired.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Delete Multiple Records
Tool to delete multiple records from an algolia index. use when you need to remove multiple objects by their ids.
Why this helps
Retired products and pages remain discoverable because deletion requests are buried in tickets.
- Remove obsolete results faster
- Reduce accidental stale listings
- Create an auditable support driven process
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Algolia in Notis once.
- 2Create an automation for confirmed retirement requests.
- 3Tell Notis to extract the object IDs, verify that the ticket explicitly confirms retirement, and delete those records.
- 4Pick New Zendesk Ticket as the trigger.
- 5Choose a report channel and test with one approved retirement ticket.
Questions about this workflow
Can this delete an entire index?
No. It deletes only the specified records.
How do we prevent accidental deletion?
Require explicit retirement language and object ID confirmation in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Algolia. A trigger fires from one place; an action lands in another.
Zendesk triggers
Algolia actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add AB Test
Tool to create an ab test comparing search performance between two variants. use to test different index configurations or search parameters and measure impact on click-through and conversion rates.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Browse Algolia Index
Tool to retrieve all records from an index. use when you need to export or iterate through an entire index dataset.
New User Created
Triggered when a new user is created in Zendesk.
Clear Objects
Tool to clear records of an index without affecting settings. use when you need to completely wipe all objects (e.g., after a bulk reindex) while preserving index configuration.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Clear Rules
Tool to delete all rules in an index. use when you need to wipe all rules before re-creating them. use after confirming no critical rules require retention.
Clicked Object IDs
Tool to send a click event to algolia to capture clicked items. use immediately after a user click outside of search contexts to report click events.
Clicked Object IDs After Search
Tool to send a click event after a search response. use when you want to report which items a user clicked in search results.
Converted Object IDs
Tool to send a conversion event for items outside of search context. use when tracking conversions on category pages or external flows unrelated to algolia search.
Copy Index
Tool to copy the specified index to a new index. use when you need to duplicate an existing index including records, settings, synonyms, and rules after confirming source and destination names.
Connect any two apps with Notis in the middle.
Zendesk and Algolia, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Algolia.