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Notis

Create a response-ready Aivoov voice digest

Give agents a small, useful set of voice options while they are already handling the ticket.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

Why this helps

Agents lose focus when they must leave the ticket to compare a long voice catalog.

  • Keeps agents in their support flow
  • Makes choices faster
  • Standardizes the report format

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Aivoov in Notis once.
  • 2Create a new automation and name it.
  • 3Tell Notis to list Aivoov voices and return a concise response-ready digest using your support criteria.
  • 4Pick New Zendesk Ticket as the trigger.
  • 5Choose a report channel, then test with one real ticket.

Questions about this workflow

Can the digest be limited to a few choices?

Yes. Specify the maximum number of voices in the automation instruction.

Can it include the reason for each option?

Yes. Ask for one short reason tied to your stated criteria.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Aivoov. A trigger fires from one place; an action lands in another.

Zendesk triggers

Aivoov actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Aivoov, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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