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Find accessible Aivoov voices for support requests

Make accessibility requirements visible while a support request is still being handled.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

Why this helps

Accessibility needs can be buried in ticket context and discovered too late for a good response.

  • Surfaces accessibility needs early
  • Creates a consistent review step
  • Reduces avoidable rework

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Aivoov in Notis once.
  • 2Create a new automation and name it.
  • 3Tell Notis to list Aivoov voices and report candidates matching the accessibility requirements you provide.
  • 4Pick New Zendesk Ticket as the trigger.
  • 5Choose a report channel, then test with one real ticket.

Questions about this workflow

Can it interpret every accessibility need?

It can evaluate the criteria you state and the voice data returned. Supply any requirement that is not present in the ticket.

Does it edit the ticket?

No. The workflow returns a report for your team.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Aivoov. A trigger fires from one place; an action lands in another.

Zendesk triggers

Aivoov actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Voices

Tool to retrieve a list of available voices. use to filter voices by language after confirming api key is valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Aivoov, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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