Localize custom Zendesk ticket replies
Support custom channels without adding another translation queue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
Why this helps
Custom ticket pipelines often miss the localization support available in the main queue.
- Support more languages
- Reuse custom pipelines
- Create review-ready drafts
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ai ml api in Notis.
- 2Create an automation asking for a localized reply from each incoming ticket payload.
- 3Choose the notis_webhook trigger and configure the sender endpoint.
- 4Choose where run reports should go.
- 5Send one real payload to test the draft.
Questions about this workflow
How is the target language chosen?
Include the language in the webhook payload or state the rule in the instruction.
Does it send the reply?
No. It produces a draft for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ai ml api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ai ml api.