Generate a recurring support playbook note
Keep support guidance current with a small, scheduled thinking step.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
Why this helps
Support lessons fade when no one has time to turn them into guidance.
- Create regular operational guidance
- Reduce synthesis work
- Keep lessons visible
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ai ml api in Notis.
- 2Create an automation instructing Notis to turn the supplied Zendesk context into a playbook note.
- 3Choose the notis_cron trigger and set the recurring schedule.
- 4Select where run reports should go.
- 5Run one test with a real context sample.
Questions about this workflow
Does the schedule fetch Zendesk data automatically?
Only data supplied to the automation is available, so include the context your process provides.
Can the cadence be changed?
Yes. Choose the recurring schedule when configuring the cron trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ai ml api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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