Run a scheduled Zendesk safety review
Keep a regular checkpoint for the support content your team handles.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Why this helps
Safety review becomes inconsistent when it depends on someone remembering to run it.
- Make reviews routine
- Surface recurring risks
- Create an audit trail of reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ai ml api once.
- 2Create an automation asking moderation to classify the Zendesk samples supplied at each run.
- 3Choose the notis_cron trigger and set the schedule.
- 4Pick the report channel.
- 5Run one test with a real sample set.
Questions about this workflow
Where do samples come from?
The scheduled run can use content supplied by your connected process or prompt context.
Does it alter Zendesk records?
No. It reports moderation results for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ai ml api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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