Find relevant CMS pages for new Zendesk users
Give your team a fast map of where a new user's needs fit in your site.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Sitemap Flat
Tool to retrieve the flat sitemap as a mapping of page paths to sitemap items. use when you need page routing logic after knowing locale and channel.
Why this helps
Finding the right help or marketing page takes repeated browsing across a large sitemap.
- Retrieve page paths in one step
- Highlight likely destinations
- Shorten research before follow-up
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Agility CMS once.
- 2Create an automation instructing Notis to inspect the sitemap for each new user context.
- 3Pick New User Created as the trigger and provide the needed locale and channel.
- 4Select a report channel and test with one real user.
Questions about this workflow
What if locale or channel is missing?
Notis should ask for or report the missing locale or channel instead of guessing.
Does it open the page content?
No. It returns sitemap routing information only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agility cms. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agility cms actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Authors
Tool to retrieve all authors from an agility cms instance. use when you need the full list of authors for display or processing.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Categories
Tool to get all categories. use when you need to list every category in a given locale.
New User Created
Triggered when a new user is created in Zendesk.
Get Content Item
Tool to fetch details of a content item by content id. use when you need item fields and metadata from agility cms.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Content List
Tool to retrieve a list of content items by reference name. use when you need to fetch and page through content list data with optional filtering, sorting, and link expansions.
Get Content Models
Tool to retrieve content models and page modules. use when you need schema definitions to dynamically build content structures.
Get Logs
Tool to retrieve sync items (logs) from agility cms. use after initial full sync to fetch updates.
Get Page
Tool to retrieve details of a page, including metadata, content zones, and components. use after you know the page id to fetch.
Get Page Modules
Tool to retrieve all page modules defined in the agility instance. use when you need only modular definitions without content models.
Connect any two apps with Notis in the middle.
Zendesk and Agility cms, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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