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Notis

Start a remote browser investigation from a Zendesk ticket

Move from a ticket report to a reproducible browser session without rebuilding the context.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Create Remote Browser Session

Tool to create a remote browser session. use when you need to run browser automation on remote infrastructure.

Why this helps

Reproducing a customer issue manually means retyping URLs, steps and account details.

  • Preserve ticket context during reproduction
  • Start investigations faster
  • Create a consistent handoff for technical issues

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and AgentQL once in the Notis portal.
  • 2Create an automation instructing Notis to create a browser session using the ticket URL and reproduction steps.
  • 3Pick New Zendesk Ticket as the trigger.
  • 4Choose where run reports should go and test with one real issue ticket.

Questions about this workflow

Does the session fix the issue automatically?

It creates the remote browser session so you can investigate or automate the next steps.

What if a ticket has no URL?

Tell Notis to report that the URL is missing instead of starting an incomplete session.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Agentql. A trigger fires from one place; an action lands in another.

Zendesk triggers

Agentql actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Usage Details

Tool to retrieve subscription usage details for the current api key, including usage limits and billing period. use after confirming api connection is valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Query Data

Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Remote Browser Session

Tool to create a remote browser session. use when you need to run browser automation on remote infrastructure.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Agentql, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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