Research competitor references inside support tickets
Turn a competitor mention into useful context for the next customer response.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Query Data
Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.
Why this helps
Competitor research interrupts support work and often produces broad, unfocused notes.
- Respond to comparison questions with current facts
- Keep research scoped to the ticket
- Reduce context switching for support leads
Setup
Build it in a few focused steps.
- 1Connect Zendesk and AgentQL once in the Notis portal.
- 2Create an automation asking Notis to query only the competitor URLs named in each new ticket and summarize relevant differences.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose the run report destination and test with one comparison ticket.
Questions about this workflow
Does this create a sales battlecard?
It returns ticket-specific research; ask Notis to format it as a short comparison note if useful.
What if a competitor URL is missing?
The workflow should flag the missing URL and avoid unsupported claims.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agentql. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agentql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Usage Details
Tool to retrieve subscription usage details for the current api key, including usage limits and billing period. use after confirming api connection is valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Query Data
Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.
New User Created
Triggered when a new user is created in Zendesk.
Create Remote Browser Session
Tool to create a remote browser session. use when you need to run browser automation on remote infrastructure.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Agentql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agentql.