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Find likely support FAQs for each new user

See which parts of a users website may shape their first support questions.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Query Data

Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.

Why this helps

Teams often discover a customers context only after the first difficult question arrives.

  • Anticipate common questions
  • Route onboarding attention to relevant topics
  • Reduce repeated discovery work

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and AgentQL once in the Notis portal.
  • 2Create an automation asking Notis to query the new users website and list likely support FAQ topics with source URLs.
  • 3Pick New User Created as the trigger.
  • 4Choose where reports go and test with one real website.

Questions about this workflow

Can it guarantee the users questions?

No. It identifies likely topics from the available site content and should be treated as preparation.

Can the output include source URLs?

Yes, ask Notis to include the pages used in the returned summary.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Agentql. A trigger fires from one place; an action lands in another.

Zendesk triggers

Agentql actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Usage Details

Tool to retrieve subscription usage details for the current api key, including usage limits and billing period. use after confirming api connection is valid.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Query Data

Tool to query structured data as json from a web page using an agentql query or natural language prompt. use after defining your query or prompt and a url or html.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create Remote Browser Session

Tool to create a remote browser session. use when you need to run browser automation on remote infrastructure.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Agentql, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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