Add Meta competitor context to every new ticket
Answer with a clearer view of the market around each request.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Search Meta Ads
Search the meta ad library.
Why this helps
Ticket teams may know the question but lack current competitor examples to inform the response.
- Improve strategic ticket responses
- Find relevant competitor ads
- Keep research tied to customer demand
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Adyntel once in the Notis portal.
- 2Create an automation that searches Meta ads using the company, competitor, or topic in a ticket.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select where reports go and test with one ticket containing a clear search term.
Questions about this workflow
Can one ticket use a competitor name?
Yes. Instruct Notis to use the named competitor or topic as the Meta search phrase.
Will it search if the ticket is vague?
It should report that the search term is unclear and avoid inventing a query.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Adyntel. A trigger fires from one place; an action lands in another.
Zendesk triggers
Adyntel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Google Ads By Company
Retrieve all google ads for a given company domain.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Search Meta Ads
Search the meta ad library.
New User Created
Triggered when a new user is created in Zendesk.
Search TikTok Ads
Tool to search for ads on tiktok using a keyword. use when you want to find ads related to a specific topic.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Adyntel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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