Prepare an ad message brief before replying
See the companys public ad messages while the ticket is still fresh.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Google Ads By Company
Retrieve all google ads for a given company domain.
Why this helps
A reply can miss the mark when the team cannot quickly connect the request to current market messaging.
- Improve response relevance
- Shorten research time
- Give agents a concise briefing
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Adyntel once in the Notis portal.
- 2Create an automation that retrieves Google ads for a ticket company domain and summarizes messages related to the ticket.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose the report destination and test with one domain-based ticket.
Questions about this workflow
What if the ticket concerns a different company?
Tell Notis which company domain to prioritize in the automation instruction or ticket context.
Can the brief be limited to a few bullets?
Yes. Specify the desired length in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Adyntel. A trigger fires from one place; an action lands in another.
Zendesk triggers
Adyntel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Google Ads By Company
Retrieve all google ads for a given company domain.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Search Meta Ads
Search the meta ad library.
New User Created
Triggered when a new user is created in Zendesk.
Search TikTok Ads
Tool to search for ads on tiktok using a keyword. use when you want to find ads related to a specific topic.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Adyntel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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