Check Adrapid access when a Zendesk user is created
Make new user onboarding easier by checking the connected Adrapid account immediately.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
Why this helps
New users can wait for access confirmation when onboarding depends on manual checks across tools.
- Shortens onboarding follow-up
- Confirms authenticated account details
- Leaves a clear run report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Adrapid once in the Notis portal.
- 2Create an automation for new user access checks.
- 3In one instruction, ask Notis to retrieve Adrapid user and API information and summarize account details relevant to onboarding.
- 4Pick the New User Created trigger and select a report channel.
- 5Test it with one newly created user.
Questions about this workflow
Does the workflow provision an Adrapid account?
No. It retrieves authenticated user and API information with action 264.
What if the new Zendesk user has no Adrapid context?
The report can confirm the account details available and identify missing onboarding context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Adrapid. A trigger fires from one place; an action lands in another.
Zendesk triggers
Adrapid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
New User Created
Triggered when a new user is created in Zendesk.
List Banners
Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Adrapid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Adrapid.