Show the ready banner portfolio during onboarding
Give teams a quick view of available creative when a new user joins.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Banners
Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
Why this helps
Onboarding can miss existing reusable assets because banner discovery happens later and manually.
- Surfaces reusable creative early
- Supports faster onboarding conversations
- Keeps the review filtered and concise
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Adrapid once in the Notis portal.
- 2Create an automation for new user banner portfolio reviews.
- 3Tell Notis to list ready Adrapid banners and summarize the portfolio for the new user's onboarding context.
- 4Pick the New User Created trigger and choose a report channel.
- 5Test it with one real user creation.
Questions about this workflow
Does this personalize banners for the user?
No. It lists existing banners with the ready filter and summarizes what is available.
What if no banners are ready?
The report should clearly say that no ready banners were returned.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Adrapid. A trigger fires from one place; an action lands in another.
Zendesk triggers
Adrapid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
New User Created
Triggered when a new user is created in Zendesk.
List Banners
Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Adrapid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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