Add current API context to new user onboarding
Give onboarding teams a current integration reference as each user is created.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Why this helps
Onboarding documentation can point to stale API details and create avoidable setup questions.
- Keeps onboarding references current
- Reduces setup confusion
- Provides a repeatable API context report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Adrapid once in the Notis portal.
- 2Create an automation for new user API context checks.
- 3Tell Notis to retrieve Adrapid API root information and summarize details useful for onboarding.
- 4Pick the New User Created trigger and choose a report channel.
- 5Test it with one real user creation.
Questions about this workflow
Does this configure the new user's account?
No. It retrieves API root information only.
Can the report include private credentials?
The instruction should request metadata and version details, never secret credentials.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Adrapid. A trigger fires from one place; an action lands in another.
Zendesk triggers
Adrapid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
New User Created
Triggered when a new user is created in Zendesk.
List Banners
Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Adrapid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Adrapid.