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Add complete NZ address details to support work

Give your team the postal and location context needed to act confidently.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get NZ Address Metadata

Tool to retrieve full metadata for a NZ address including coordinates, census data, and postal details. Use after selecting an address from the Address Autocomplete API to get complete address information.

Why this helps

Agents lose time piecing together NZ address details across separate searches.

  • Retrieve postal details
  • Add coordinates and census data
  • Reduce manual research

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Addressfinder in the Notis portal.
  • 2Open Automations, choose New Automation, and name this workflow.
  • 3Tell Notis to identify a selected NZ address in each new ticket and retrieve full metadata.
  • 4Select the New Zendesk Ticket trigger.
  • 5Choose a report channel and test with one ticket containing an address identifier.

Questions about this workflow

What data can be returned?

The tool can return coordinates, census data, and postal details for the selected NZ address.

Does it work on plain text alone?

Metadata lookup follows autocomplete selection, so ask Notis to find or identify the address first.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Addressfinder. A trigger fires from one place; an action lands in another.

Zendesk triggers

Addressfinder actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

AU Address Autocomplete

Tool to perform interactive search of Australian addresses from the AddressFinder database. Use when you need to search for and autocomplete Australian addresses based on partial input.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get AU Address Metadata

Tool to retrieve full metadata for an Australian address selected from the Address Autocomplete API. Use when you need complete address details including GPS coordinates and census data.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

AU Address Verification

Tool to verify Australian addresses against PAF/GNAF databases. Use when you need to validate or standardize an Australian address and retrieve associated metadata like coordinates, statistical identifiers, and GNAF data.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

AU Location Autocomplete

Tool to perform interactive autocomplete search for Australian streets, suburbs, and states. Use when you need to find or suggest Australian locations based on partial input.

ActionInstant

Get AU Location Metadata

Tool to retrieve comprehensive metadata for an Australian location (street, suburb, or state) selected from the Location Autocomplete API. Use when you need detailed information about a specific Australian location including coordinates, street details, suburb, state, and postcode.

ActionInstant

Email Verification API

Tool to verify email addresses including syntax validation, domain existence, and email account verification. Use when you need to validate an email address before sending messages or storing contact information.

ActionInstant

International Address Autocomplete

Tool to search for international addresses using autocomplete functionality. Use when users need to find and select addresses in supported countries (AU, BE, CA, CZ, DK, FR, DE, IE, NZ, NL, PT, SG, ES, SE, GB, US). Returns address IDs that can be used with the Address Metadata API to retrieve full address details.

ActionInstant

Get International Address Metadata

Tool to retrieve full metadata for an international address selected from the Address Autocomplete API. Use when you need complete address details including street metadata and optional GPS coordinates for addresses outside your primary region.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Addressfinder, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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