Add full Australian address context to tickets
Give agents the location details they need without another research step.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get AU Address Metadata
Tool to retrieve full metadata for an Australian address selected from the Address Autocomplete API. Use when you need complete address details including GPS coordinates and census data.
Why this helps
Support teams lose time gathering coordinates and location data manually.
- Retrieve coordinates quickly
- Add census and statistical context
- Support delivery and service decisions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Addressfinder in the Notis portal.
- 2Create an automation from Automations, New Automation.
- 3Tell Notis to identify an Australian address in each new ticket, then retrieve its full metadata.
- 4Pick the New Zendesk Ticket trigger.
- 5Choose a report channel and test with a ticket containing a selectable Australian address.
Questions about this workflow
What is required before metadata lookup?
Addressfinder needs an address identifier selected from the Australian autocomplete result.
Can the report include coordinates?
Yes. The metadata tool can return GPS coordinates when available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Addressfinder. A trigger fires from one place; an action lands in another.
Zendesk triggers
Addressfinder actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
AU Address Autocomplete
Tool to perform interactive search of Australian addresses from the AddressFinder database. Use when you need to search for and autocomplete Australian addresses based on partial input.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get AU Address Metadata
Tool to retrieve full metadata for an Australian address selected from the Address Autocomplete API. Use when you need complete address details including GPS coordinates and census data.
New User Created
Triggered when a new user is created in Zendesk.
AU Address Verification
Tool to verify Australian addresses against PAF/GNAF databases. Use when you need to validate or standardize an Australian address and retrieve associated metadata like coordinates, statistical identifiers, and GNAF data.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
AU Location Autocomplete
Tool to perform interactive autocomplete search for Australian streets, suburbs, and states. Use when you need to find or suggest Australian locations based on partial input.
Get AU Location Metadata
Tool to retrieve comprehensive metadata for an Australian location (street, suburb, or state) selected from the Location Autocomplete API. Use when you need detailed information about a specific Australian location including coordinates, street details, suburb, state, and postcode.
Email Verification API
Tool to verify email addresses including syntax validation, domain existence, and email account verification. Use when you need to validate an email address before sending messages or storing contact information.
International Address Autocomplete
Tool to search for international addresses using autocomplete functionality. Use when users need to find and select addresses in supported countries (AU, BE, CA, CZ, DK, FR, DE, IE, NZ, NL, PT, SG, ES, SE, GB, US). Returns address IDs that can be used with the Address Metadata API to retrieve full address details.
Get International Address Metadata
Tool to retrieve full metadata for an international address selected from the Address Autocomplete API. Use when you need complete address details including street metadata and optional GPS coordinates for addresses outside your primary region.
Connect any two apps with Notis in the middle.
Zendesk and Addressfinder, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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