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See whether Zendesk growth is reaching ActiveTrail

Connect support growth to a clear view of audience growth.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Contact Growth

Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.

Why this helps

Founders often notice more support users without knowing whether their reachable audience is growing too.

  • Adds context to user acquisition
  • Surfaces growth trends early
  • Creates a repeatable review

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and ActiveTrail in Notis once.
  • 2Create an automation asking Notis to retrieve ActiveTrail contact growth for the relevant date range and summarize it alongside the new user event.
  • 3Pick New User Created as the trigger.
  • 4Choose a report channel, test with one real event, and review the summary.

Questions about this workflow

Does ActiveTrail report growth by source?

The contact growth action reports daily active and inactive contact growth; source attribution may need to be supplied separately.

Can this create contacts too?

No. It reports growth. Pair it with a contact or group membership workflow for creation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to ActiveTrail. A trigger fires from one place; an action lands in another.

Zendesk triggers

ActiveTrail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Group Member

Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Contact Growth

Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Create or Update Group Member

Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Create a New Group

Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.

ActionInstant

Create Contact

Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.

ActionInstant

Create Content Category

Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.

ActionInstant

Create New Mailing List

Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.

ActionInstant

Create Order

Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and ActiveTrail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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