Review your 2chat contact list when Zendesk adds a user
See the messaging directory alongside every new support identity without opening another dashboard.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
Why this helps
New support users can expose stale or missing messaging records that are easy to overlook.
- Creates a repeatable directory check
- Highlights potential missing contacts
- Reduces context switching
Setup
Build it in a few focused steps.
- 1Connect Zendesk and 2chat in Notis once.
- 2Create an automation named New Zendesk user contact review.
- 3Tell Notis to retrieve the 2chat contact list and summarize whether the new user appears or may need a contact.
- 4Pick New User Created as the Zendesk trigger and choose a report channel.
- 5Test with one real user event.
Questions about this workflow
Does this create a contact automatically?
No. This workflow retrieves and summarizes the list. Use a separate contact creation workflow when the details are verified.
What if the list is large?
Ask Notis to report only likely matches, missing entries, and any ambiguity.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to 2chat. A trigger fires from one place; an action lands in another.
Zendesk triggers
2chat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in your 2chat account. use after gathering and verifying first name and at least one contact detail (email, phone, or address).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Usage Info
Tool to retrieve current api usage and account information. use when you need to monitor your remaining quotas before sending more requests.
New User Created
Triggered when a new user is created in Zendesk.
List Contacts
Tool to list all contacts in your 2chat account. use when you need to retrieve your contact list after confirming your account connection.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Webhook Subscriptions
Tool to list all configured webhook subscriptions. use when you need to audit or review your active whatsapp webhook subscriptions.
Test API Key
Tool to validate your api key and retrieve account info. use when confirming credentials before performing other operations.
Connect any two apps with Notis in the middle.
Zendesk and 2chat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business 2chat.