Adjust callback manager availability when leave changes
Keep callback routing accurate as people go on or return from leave.
Trigger
Worker Leave of Absence Changed
Triggers when a worker's leave of absence record changes. This trigger monitors all leaves of absence for a specific worker and detects: - New leave requests created - Changes to existing leaves (status, dates, comments, etc.) - Deleted or rescinded leaves Uses snapshot-based diffing to track changes between polling intervals.
Action
Update Manager
Tool to update an existing manager. use when you need to modify a manager's availability or business hours after retrieving their record.
Why this helps
Callback requests can reach unavailable managers when leave changes are not reflected quickly.
- Reduce callbacks routed to unavailable people
- Keep availability current
- Simplify return-to-work updates
Setup
Build it in a few focused steps.
- 1Connect Workday and Callpage once in Notis.
- 2Create an automation for leave-based manager availability.
- 3Tell Notis which manager to update and how leave statuses should affect availability or business hours.
- 4Pick Worker Leave of Absence Changed as the trigger.
- 5Choose a report channel and test with one changed leave record.
Questions about this workflow
Can this handle both leave and return?
Yes. Describe the status changes and the corresponding manager availability updates.
What identifier is needed?
Provide a stable Callpage manager identifier or a rule that lets Notis identify the correct manager.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Workday to Callpage. A trigger fires from one place; an action lands in another.
Workday triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Absence Balance Changed
Triggers when a worker's absence balance changes. This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful changes.
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Balance Details Changed
Triggers when details of a specific balance change (quantity, accruals, adjustments, etc.). This trigger monitors a specific worker's absence plan balance and detects any changes to the balance details including quantity available, effective date, position, or other related fields. Uses snapshot-based diffing to detect meaningful field changes.
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New Absence Balance
Triggers when a new absence balance record becomes available for a worker. This trigger monitors a specific worker's absence balances and detects when new balance records appear (e.g., a new plan/bucket becomes available). Uses snapshot-based diffing to compare balance record IDs between polls.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Workday and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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