Create Stripe subscriptions from WhatsApp plan selections
Plan choices made in WhatsApp require a separate subscription setup that can be delayed or forgotten. An explicit WhatsApp plan selection creates the intended Stripe subscription. Notis follows one plain-language instruction and reports each run in your chosen channel.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Create subscription
Creates a new, highly configurable subscription for an existing stripe customer, supporting multiple items, trials, discounts, and various billing/payment options.
Why this helps
Plan choices made in WhatsApp require a separate subscription setup that can be delayed or forgotten.
- An explicit WhatsApp plan selection creates the intended Stripe subscription.
- Reduces tool switching during customer and operations work.
- Keeps the Stripe action tied to clear conversation or schedule context.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Stripe to Notis once from the portal.
- 2Create a new automation in the portal or ask Notis conversationally to create it.
- 3Use one plain-language instruction: "When a customer taps a WhatsApp plan option and has a valid Stripe customer record, create the selected subscription."
- 4Pick Interactive Reply Received from WhatsApp, choose the channel for run reports, and test with one real example.
Questions about this workflow
Do I need to configure field mappings between WhatsApp and Stripe?
No. Describe the result in one plain-language instruction and Notis interprets the relevant conversation and action context.
What exactly does this workflow do in Stripe?
It uses the provided trigger context to create the selected Stripe subscription. Notis reports the run in the channel selected for the automation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Stripe. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Stripe actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Stripe. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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