Priority Meetings: Give VIP Customers Fast Access to Your Calendar
A high-value customer gets a WhatsApp with priority meeting times as buttons. They tap one, and Notis creates an urgent calendar event marked as high priority, escalating it above regular commitments.
Trigger
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Action
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Why this helps
VIP clients expect responsiveness, but neurodivergent founders often don't prioritize these differently, leading to missed opportunities or upset important relationships. Separating urgent from routine meetings requires intentional systems.
- VIP customers feel prioritized and respond quickly
- Urgent meetings get best calendar slots
- Reduces response time for high-value clients
- Prevents accidentally deprioritizing key relationships
Setup
Build it in a few focused steps.
- 1Connect WhatsApp Business Account and Google Calendar to Notis.
- 2Create an automation: 'Priority Level Booking', Trigger set to 'Interactive Reply Received'.
- 3Tell Notis: 'When a VIP customer selects a time from a priority meeting message, create a Google Calendar event marked as high-priority (color: red or mark as urgent), block it for 60 minutes, and send me an immediate notification so I can prepare.'
- 4Set up VIP customer recognition in the automation (by contact name or group).
- 5Test by sending a VIP customer a priority meeting message and selecting a slot.
Questions about this workflow
How do I mark a customer as VIP?
You can configure it by contact name, group, company, or a tag in your CRM. Notis will recognize VIPs and offer them priority slots.
Should regular customers get different time options?
Yes, you can have separate message flows: standard times for regular customers, premium times for VIPs.
Can I exclude time blocks from VIP booking?
Yes, you can reserve certain times for yourself. Just configure which slots VIPs can choose from.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Google Calendar. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Google Calendar actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Insert Calendar into List
Inserts an existing calendar into the user's calendar list.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Update Calendar List Entry
Updates an existing entry on the user\'s calendar list.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Delete Calendar
Deletes a secondary calendar. use calendars.clear for clearing all events on primary calendars.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Update Calendar
Updates metadata for a calendar.
Clear Calendar
Clears a primary calendar. this operation deletes all events associated with the primary calendar of an account.
Create Event
Creates an event on a google calendar, needing rfc3339 utc start/end times (end after start) and write access to the calendar. by default, adds the organizer as an attendee unless exclude organizer is set to true.
Delete event
Deletes a specified event by `event id` from a google calendar (`calendar id`); this action is idempotent and raises a 404 error if the event is not found.
Create a calendar
Creates a new, empty google calendar with the specified title (summary).
Connect any two apps with Notis in the middle.
Not just Whatsapp and Google Calendar. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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