Process template issues in Gmail drafts
Your template is rejected but you're in the middle of other work. Notis creates a Gmail draft as a reminder so you handle it thoughtfully later.
Trigger
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Template rejections come in but you're context-switching. You lose the thought or forget to fix it until days later.
- Template issues show up in Gmail where you check email regularly
- Review rejection reason and draft fixes without context-switching
- Template edits get saved to your draft history
- Nothing falls through the cracks
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Gmail to Notis.
- 2Tell Notis: "When a WhatsApp template status changes, especially if rejected, create a Gmail draft with the reason and next steps."
- 3Set the trigger to "Message Template Status Update".
- 4Describe what you want in each draft (template name, rejection reason, suggested fix).
- 5Submit a template and trigger a rejection to test the draft creation.
Questions about this workflow
What rejection reasons will be included?
WhatsApp usually provides a reason. Notis will include it in the draft so you know what to fix.
Can I set up different draft templates for different reasons?
Yes. You can customize the draft format based on whether it was rejected, flagged, or approved.
Can I have Notis suggest fixes for common rejection reasons?
Yes. Tell Notis the common issues and it will add suggestions to the draft.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Gmail. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Gmail actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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