Topic-aware Gmail label suggestions
You get a WhatsApp message and wonder 'which label should this go to?' Notis instantly lists all related labels so you pick the right one—or Notis picks it for you.
Trigger
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Action
List Gmail labels
Retrieves a list of all system and user-created labels for the specified gmail account.
Why this helps
You have dozens of labels and spend mental energy deciding which one fits. It takes longer than it should, breaking your flow.
- Stop overthinking label selection—suggestions appear instantly
- Consistent labeling because Notis uses the same logic every time
- Reduce decision fatigue around email organization
- Labels stay relevant to your actual work
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Gmail to Notis.
- 2Tell Notis: "When a WhatsApp message arrives, suggest the 3-5 Gmail labels that best fit the topic."
- 3Set the trigger to "New Message Received".
- 4List your Gmail labels and their meanings so Notis understands them.
- 5Test by sending a WhatsApp message and checking if the right labels are suggested.
Questions about this workflow
Can Notis apply the label automatically or does it just suggest?
You can have Notis suggest only (you pick), or auto-apply if it's very confident.
What if the message doesn't fit any label?
Notis can flag it as needing a new label or suggest creating one.
Will this work if my label names are vague?
It works better with descriptive names (e.g., 'Project X - Client Approval' instead of 'Project X'). You can update label names or add descriptions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Gmail. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Gmail actions
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Not just Whatsapp and Gmail. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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