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Notis

Find Elorus invoices for WhatsApp billing questions

Invoice questions often include a reference, date, or client name. Search Elorus using what is available and bring back the likely match.

Trigger

New Message Received

Action

Get Invoices

Retrieve invoices for review, reporting, or other operations.

Why this helps

Finding the right invoice while a customer waits in chat can turn a simple question into a distracting search.

  • Search invoices while the question is fresh.
  • Use identifiers from the message and conversation context.
  • Keep uncertain or multiple matches visible for review.

Setup

Build it in a few focused steps.

  • 1Connect WhatsApp and Elorus once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for invoice question lookup.
  • 3Tell Notis to identify invoice-related questions, search Elorus invoices using available identifiers, and report likely matches or ambiguity without composing unsupported answers.
  • 4Pick the WhatsApp New Message Received trigger and choose where run reports should go.
  • 5Test with one real invoice question that includes a known reference.

Questions about this workflow

Does this send an invoice status reply?

No. It finds and reports likely invoice matches for you to review.

What if the customer gives no invoice reference?

Notis can use other identifying details available in the message, but should report uncertainty when it cannot find a confident match.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Elorus. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Elorus actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Create an invoice or receipt, saved as a draft by default.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Expense

Creates an expense from categorized line items.

ActionInstant

Message Status Updated

Returns no results; message status changes are delivered through webhooks in real time.

TriggerPolling

CREATE_PRODUCT

Create a product or service in the catalog.

ActionInstant

Email Invoice

Email an existing invoice to selected contacts.

ActionInstant

Get Bills

Retrieve bills for viewing and managing expenses or purchases.

ActionInstant

Delete Invoice

Permanently deletes a draft invoice; issued invoices cannot be deleted.

ActionInstant

Get Contacts

Retrieve your contacts.

ActionInstant

Get Credit Notes

Retrieve credit notes.

ActionInstant

Connect any two apps with Notis in the middle.

Whatsapp and Elorus, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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