Keep message status changes visible
Turn delivery status events into a compact log you can review later, without repeatedly checking message records.
Trigger
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Action
Create Text Document
Adds a text document to the knowledge base.
Why this helps
A status change can matter for follow-up, but the signal is easy to miss when it arrives amid other work.
- Keep status changes in a durable reference note.
- Review event details without searching multiple chats.
- Make follow-up decisions from the status information available.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and ElevenReader once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to record the reported message status and available identifiers in a concise ElevenReader text document.
- 4Pick the Message Status Updated trigger and choose where run reports should go.
- 5Test with one real webhook status update and confirm the note reflects the reported status.
Questions about this workflow
Can this trigger poll WhatsApp for status changes?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status. Updates arrive through real-time webhooks.
Will every message status be represented?
The trigger receives status updates delivered by the webhook. Coverage depends on WhatsApp sending the event and the integration receiving it.
Can the note infer whether a customer read a message?
It should report the status information that the event provides. Do not infer a read or delivery outcome when the event does not establish it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Elevenreader. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Elevenreader actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Documentation To Knowledge Base
Adds documentation to a conversational agent's knowledge base.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Pronunciation Dictionary From File
Adds a pronunciation dictionary from a PLS file.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Add Pronunciation Dictionary From Rules
Creates a pronunciation dictionary from custom rules.
Add Pronunciation Dictionary Rules
Adds custom pronunciation rules to a dictionary.
Add Shared Voice
Adds a shared voice to your voice library.
Add Tool
Adds a tool for conversational AI agents to use.
Calculate Public LLM Expected Cost
Estimates expected LLM usage costs for conversational AI.
Cancel batch call
Cancels an active batch calling operation.
Connect any two apps with Notis in the middle.
Whatsapp and Elevenreader, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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