Check available search collections when a WhatsApp template changes status
A template review change can affect customer communication. Get a fresh inventory of Elasticsearch collections that may hold related reference material.
Trigger
Message Template Status Update
Action
List Indices
Lists available Elasticsearch indices.
Why this helps
Template status changes can create follow-up work, while relevant support or policy references are spread across searchable collections.
- See available Elasticsearch collections alongside a template review event.
- Spot when expected reference indices are unavailable.
- Keep operational context visible during template follow-up.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe that each template review status change should list Elasticsearch indices and report the available collections for follow-up.
- 4Pick the Message Template Status Update trigger and choose where run reports go.
- 5Test with one real template status update and verify that the inventory includes the collections you expect.
Questions about this workflow
Can this determine why a template was rejected?
Not by itself. The action lists indices; any explanation must be available in the event data or in searchable records queried separately.
Can it update the template?
No. The available Elasticsearch action lists indices and cannot change WhatsApp templates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Elasticsearch. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
Whatsapp and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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