Bring indexed context to WhatsApp message status updates
When a message status changes, Notis can search Elasticsearch for related context and make it easier to review what may need attention.
Trigger
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Action
Query Index
Searches an Elasticsearch index for documents.
Why this helps
A status change can prompt a manual investigation across tools, especially when the original conversation has relevant history elsewhere.
- Search for related indexed context when a status event arrives.
- Review potentially relevant records in a run report.
- Keep investigation context close to the event that prompted it.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe that each message status update should trigger a search for related indexed context and a concise report of matches.
- 4Pick the Message Status Updated trigger and choose where run reports go.
- 5Test with one real status update and confirm Elasticsearch has records that can be matched to the event.
Questions about this workflow
Does WhatsApp poll for message status changes?
No. WhatsApp Cloud API delivers these updates through real-time webhooks and does not provide a native polling endpoint for this trigger.
Can this workflow change or retry the message?
No. It searches Elasticsearch and reports results; the available target actions do not update WhatsApp messages.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Elasticsearch. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
Whatsapp and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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