See which Elasticsearch collections are ready for customer questions
Get a quick view of your Elasticsearch indices when new WhatsApp questions arrive, so you can spot whether your searchable knowledge collections are available.
Trigger
New Message Received
Action
List Indices
Lists available Elasticsearch indices.
Why this helps
It is hard to know where customer-facing information lives when indices change and new messages keep arriving.
- See the available index names in a run report.
- Notice when expected searchable collections are absent.
- Reduce manual checks when preparing customer support context.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe that each new customer message should trigger a list of Elasticsearch indices and a concise report of available collections.
- 4Pick the New Message Received trigger and choose where run reports go.
- 5Test with one real WhatsApp message and check that the listed indices are the collections you expect.
Questions about this workflow
Does listing indices search their documents?
No. This workflow lists available indices only. Use a separate Query Index workflow when you need document search.
Can it create a missing index?
No. The available action lists indices; it does not create or modify them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Elasticsearch. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
Whatsapp and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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