Keep the structure behind WhatsApp support searches visible
A scheduled mapping review gives you a clear view of the fields and types available in the Elasticsearch index used for customer context searches.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Index Schema
View the structure and field mappings of an index.
Why this helps
When an index mapping changes, support searches can become harder to maintain and the details are easy to overlook.
- See the complete mapping for a chosen index in a run report.
- Make changes to searchable structure easier to notice.
- Keep support lookup maintenance on a predictable schedule.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Elasticsearch once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe which Elasticsearch index mapping to retrieve and ask Notis to summarize its fields and types for maintaining WhatsApp support searches.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with one real run and confirm the mapping matches the index you intend to maintain.
Questions about this workflow
Does this workflow change the index mapping?
No. Get Index Schema reads the mapping; it does not alter it.
Can it review every index automatically?
The action retrieves the schema of a specific index. Specify the intended index in your instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Elasticsearch. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Elasticsearch actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Index Schema
View the structure and field mappings of an index.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Indices
Lists available Elasticsearch indices.
Message Status Updated
Returns no results; message status changes are delivered through webhooks in real time.
Query Index
Searches an Elasticsearch index for documents.
Ping Cluster
Pings the cluster to check its connectivity and health.
Connect any two apps with Notis in the middle.
Whatsapp and Elasticsearch, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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