Connect Whatsapp to Bugherd

When something happens in Whatsapp, Notis takes the next step in Bugherd. Describe what you want in plain English, or start from one of the examples below.

When this happens · Trigger

Do this · Action

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Examples

Ways Notis can move work from Whatsapp to Bugherd

View example

Turn WhatsApp bug reports into BugHerd tasks

Create a BugHerd task when a customer reports a website issue in WhatsApp, with enough context to follow up.

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Add WhatsApp feedback to an existing BugHerd task

Record a customer's message as a comment on a BugHerd task when the conversation identifies the relevant task.

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Turn WhatsApp interactive replies into BugHerd follow-up tasks

Capture a customer's button or list response as a BugHerd task when it signals an issue that needs follow-up.

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Update a BugHerd issue with customer reproduction details

Add newly received WhatsApp reproduction details to an identified BugHerd task so the team can investigate with better context.

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Attach a WhatsApp screenshot link to a BugHerd task

Add a customer-provided file link to an identified BugHerd task when an incoming WhatsApp message includes a usable URL.

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Note WhatsApp delivery status changes on a BugHerd task

Record a message status change as a comment on a related BugHerd task when the message and task references are available.

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Log WhatsApp template review changes in BugHerd

Record a relevant template approval or rejection as a comment on a BugHerd task when the related task is known.

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Capture location-specific website reports from WhatsApp

Create a BugHerd task for an incoming report that includes a location or affected page, keeping the supplied context together.

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Flag urgent customer bug reports from WhatsApp

Create a BugHerd task for an incoming issue described as urgent, preserving the customer's stated urgency for review.

Supported Triggers and Actions

Notis builds workflows that link Whatsapp to Bugherd. A trigger fires from one place; an action lands in another.

Whatsapp triggers

Bugherd actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Guest to Project

Tool to add a guest (client) to a project. use when you want to add an existing client by id or invite a new client by email.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Member to Project

Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.

ActionInstant

Message Status Updated

Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

TriggerPolling

Create Attachment

Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.

ActionInstant

New Message Received

Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.

TriggerInstant

Create Column

Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.

ActionInstant

Interactive Reply Received

Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.

TriggerInstant

Create Comment

Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.

ActionInstant

Message Template Status Update

Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.

TriggerInstant

Create Project

Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."

ActionInstant

Create Task

Tool to add a new task in a project. use when you have the project id and full task details ready.

ActionInstant

Create Webhook

Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."

ActionInstant

Trigger Types

Four ways to start an automation.

A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.

Integration triggers

Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.

New Notion pageStripe chargeCalendar event

Webhook triggers

A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.

Any HTTP POSTCustom backendIoT event

Works with

ZapierPipedream

Most used

Recurring triggers

Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.

Daily · 8:00HourlyWeekdays only

Coming soon

Database triggers

Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.

Row insertedValue > limitQuery match

Why AI automation

Classic automation breaks. AI adapts.

Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.

Classic automationAI automation

Cost

$ · pay per run

$$ · AI models per run

Reliability

Breaks on schema change

Adapts to format changes

Setup

Click 8 dropdowns

Describe it in English

Handles fuzzy

Hard-coded fields only

Reads intent, summarises

Human in loop

Bolted on

Built in · approval inbox

Maintenance

You own every break

Self-heals · we own it

Ease of use

Describe it. Notis builds it.

Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.

You · in the Notis Builder

NEW

“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”

Notis built this automation:

TriggerRow added to "Q4 OKRs"

Condition✦Status = "Blocked"

AI step✦Summarise the blocker in plain English

ActionDM the row owner with summary

Timeout✦No reply in 24h → ping you

Observability

Watch every run.

Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.