Thank customers for useful product feedback
Show that thoughtful feedback creates a real response, not just another database row.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
Why this helps
Customers take time to give feedback, but teams rarely close the loop in a memorable way.
- Encourage higher quality feedback
- Close the feedback loop
- Strengthen customer relationships
Setup
Build it in a few focused steps.
- 1Connect Typeform and Docupost once in Notis.
- 2Create an automation named Product feedback postcard.
- 3Tell Notis to identify detailed responses using your criteria, personalize the thank you, and send the approved postcard images.
- 4Pick the Typeform New Form Response trigger and select a report destination.
- 5Test with one qualifying response and confirm the address.
Questions about this workflow
Can I define what counts as detailed feedback?
Yes. Describe the response signals or minimum detail in the automation prompt.
Can the postcard mention a roadmap theme?
Only use roadmap information you provide in the instruction or response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Docupost. A trigger fires from one place; an action lands in another.
Typeform triggers
Docupost actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send Letter
Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Postcard
Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')
New Form Response
Triggers when a respondent completes and submits the form.
Connect any two apps with Notis in the middle.
Typeform and Docupost, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Docupost.