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Respect survey opt-outs automatically

Make a clear opt-out take effect without another manual step.

Trigger

New Form Response

Triggers when a respondent completes and submits the form.

Action

Unsubscribe Person

Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email surveys. This is functionally equivalent to the person clicking Unsubscribe within a survey.

Why this helps

Opt-out requests create compliance and trust risks when they wait in an inbox or spreadsheet.

  • Acts on opt-out requests quickly
  • Protects customer trust
  • Reduces manual suppression work

Setup

Build it in a few focused steps.

  • 1Connect Typeform and Delighted in Notis.
  • 2Create an automation for opt-out handling.
  • 3Tell Notis to unsubscribe the matching Delighted person only when the response explicitly requests no future email surveys.
  • 4Pick the Typeform New Form Response trigger.
  • 5Choose a report channel and test with one explicit opt-out response.

Questions about this workflow

What counts as an explicit opt-out?

Define the exact answer or phrase in your instruction so Notis can act conservatively.

Does this remove the person?

No. It adds the person to Delighted's unsubscribe list.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Typeform to Delighted. A trigger fires from one place; an action lands in another.

Typeform triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

New Form Response

Triggers when a respondent completes and submits the form.

TriggerInstant

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Typeform and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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