Find the right help content for every request
Give support triage a direct path to the relevant documentation.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Why this helps
Support requests often require a manual documentation search before anyone can respond.
- Reduce documentation search time
- Keep support context consistent
- Speed up first response preparation
Setup
Build it in a few focused steps.
- 1Connect Typeform and Contentful graphql in Notis once.
- 2Create an automation for support content lookup.
- 3Tell Notis to register a persisted query and run it using the request topic or text.
- 4Pick New Form Response as the trigger and choose a report channel.
- 5Test with one support submission.
Questions about this workflow
Can the response include multiple help entries?
Yes. Ask for a ranked list and define the maximum number in the prompt.
What if no entry matches?
The report can state that no matching Contentful entry was found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Contentful graphql. A trigger fires from one place; an action lands in another.
Typeform triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New Form Response
Triggers when a respondent completes and submits the form.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Connect any two apps with Notis in the middle.
Typeform and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.