Verify CommCare access from support requests
Give support a reliable profile check before the next reply.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Why this helps
Access support takes longer when staff must search roles, permissions, and locations manually.
- Faster support triage
- Better permission visibility
- Less repeated investigation
Setup
Build it in a few focused steps.
- 1Connect Typeform and CommCare in Notis.
- 2Create an automation for access support requests.
- 3Tell Notis to validate the supplied CommCare credentials and summarize the returned profile context for support.
- 4Pick New Form Response as the trigger.
- 5Choose a secure report channel and test one request.
Questions about this workflow
What profile details are returned?
The action can return roles, permissions, locations, and configuration details.
Should support forms collect passwords?
Use a secure credential process and avoid putting passwords into Typeform responses or reports.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to CommCare. A trigger fires from one place; an action lands in another.
Typeform triggers
CommCare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Lookup Table
Tool to create a new lookup table in a CommCare domain. Use when you need to set up reference data structures like product catalogs, price lists, or configuration tables. Requires 'Edit Apps' permission.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Web User Invitation
Tool to create an invitation for a new web user in CommCare. Use when you need to invite a user with specific role and permissions. Requires 'Edit Web Users & Edit Access API' permissions.
New Form Response
Triggers when a respondent completes and submits the form.
List Reports
Tool to retrieve available reports configured in a CommCare project. Use when you need to discover what reports exist before downloading report data via the Download Report Data API.
Single Sign On
Tool to validate login credentials and retrieve user profile for a mobile worker or web user. Use when you need to authenticate a user and obtain their profile information including roles, permissions, locations, and configuration details.
Submit Form to CommCare
Tool to submit an XForm to CommCare following the OpenRosa standard. Use when you need to submit form data with complete XML including required metadata fields (deviceID, timeStart, timeEnd, username, userID, instanceID).
Submit Form ODK Compatible
Tool to submit form data using ODK-compatible endpoint for Android client compatibility. Use when submitting XForm data to CommCare. Requires properly formatted XML with metadata including unique instanceID.
Connect any two apps with Notis in the middle.
Typeform and CommCare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business CommCare.