Prioritize training support from new form responses
Turn incoming help requests into a clear support queue.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Why this helps
Support teams read requests without a consistent view of learning status or urgency.
- Create a focused queue
- Use evidence for prioritization
- Reduce response delays
Setup
Build it in a few focused steps.
- 1Connect Typeform and Coassemble in Notis.
- 2Create an automation describing how to rank requests using the response and tracking data.
- 3Choose the New Form Response trigger.
- 4Choose a report destination.
- 5Test with one real support response.
Questions about this workflow
Can Notis assign urgency automatically?
It can rank cases using criteria you include in the instruction and available returned data.
What if tracking data is missing?
The report can identify the missing context for manual follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Coassemble. A trigger fires from one place; an action lands in another.
Typeform triggers
Coassemble actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Clients
Tool to retrieve a paginated list of clients. use when you need to browse or process organisation records sequentially.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Courses
Tool to retrieve all courses with optional filters and pagination. use when you need to list courses after setting identifier and client identifier, and control page size and number.
New Form Response
Triggers when a respondent completes and submits the form.
Get Trackings
Tool to retrieve tracking objects with filters. use when you need to fetch learner progress data filtered by course id, date range, identifier, or completion status.
Get Users
Tool to retrieve a paginated list of users. use when you need to browse or process user records optionally filtered by clientidentifier.
Connect any two apps with Notis in the middle.
Typeform and Coassemble, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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