Turn difficult feedback into a support conversation
A frustrated response becomes a human conversation with a clear next step.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Widget Call or Schedule
Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.
Why this helps
Negative feedback sits in a report while the customer waits for help.
- Reach unhappy customers sooner
- Create a consistent recovery process
- Prevent feedback from disappearing
Setup
Build it in a few focused steps.
- 1Connect Typeform and Callpage in Notis once.
- 2Create an automation to recognize support requests or serious dissatisfaction and schedule a callback.
- 3Pick the New Form Response trigger.
- 4Choose the channel for run reports.
- 5Test with one real feedback response.
Questions about this workflow
Can it avoid calling people who only leave a comment?
Yes. Specify that a callback requires an explicit request or a defined severity signal.
Can Notis summarize the feedback first?
Yes. Ask it to include a short summary in the run report before scheduling the call.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Callpage. A trigger fires from one place; an action lands in another.
Typeform triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
New Form Response
Triggers when a respondent completes and submits the form.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Typeform and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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