Check agent availability after a callback request
Confirm timing before promising a lead a callback.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Get Agent Schedule
Tool to retrieve the availability schedule for a specific agent. use when you need to know which days and times the agent is available.
Why this helps
Callback commitments become unreliable when availability is checked after the handoff.
- Sets realistic callback expectations
- Reduces scheduling back and forth
- Supports faster dispatch
Setup
Build it in a few focused steps.
- 1Connect Typeform and Callingly in Notis once.
- 2Create an automation describing the schedule check.
- 3Tell Notis to retrieve the requested Callingly agent schedule and report conflicts or matching windows from each response.
- 4Pick New Form Response and choose a report channel.
- 5Test with one callback request.
Questions about this workflow
Does this book the callback?
No. It retrieves the schedule so your team can decide the next action.
What if no agent is named?
Tell Notis to report that the response needs an agent selection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Callingly. A trigger fires from one place; an action lands in another.
Typeform triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new agent. use when you need to register an agent in callingly after gathering their account id and contact details.
New Form Response
Triggers when a respondent completes and submits the form.
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Tool to create a new outbound call record. use after gathering call and lead details.
Create Client
Tool to create a new client. use when adding a new client to your callingly account.
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Tool to create a new team. use when setting up a team configuration before adding agents.
Create Webhook
Tool to create a new webhook for call or lead events. use when you need to receive real-time notifications on specific events. example: "create a webhook for call completed events to http://example.com/callback".
Delete Agent
Tool to delete an agent. use when permanently removing an agent after confirming the agent id.
Delete Client
Tool to delete a client. use when you need to remove an existing client from your account after confirming its id.
Connect any two apps with Notis in the middle.
Typeform and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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