Review support callback numbers
Give your support queue useful phone context before anyone returns the call.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Why this helps
Support callbacks compete with other work, and risky numbers can consume time without resolution.
- Adds context to callback handling
- Highlights possible nuisance callers
- Keeps review output easy to scan
Setup
Build it in a few focused steps.
- 1Connect Typeform and Callerapi once in the Notis portal.
- 2Create the automation in Automations, New Automation.
- 3Describe that Notis should inspect each support callback number and summarize actionable findings for the support queue.
- 4Choose the New Form Response trigger and a run report channel.
- 5Test with one real callback request.
Questions about this workflow
Can this replace support ticketing?
No. It adds phone research to the run report and does not create or update tickets.
What happens when the number is missing?
The report can identify the missing number so the support team knows what to request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Callerapi. A trigger fires from one place; an action lands in another.
Typeform triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
New Form Response
Triggers when a respondent completes and submits the form.
Connect any two apps with Notis in the middle.
Typeform and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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