Update Botstar users from webhook events
Keep active Botstar profiles synchronized with the systems around your business.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Profile changes arrive in other tools but Botstar still shows stale details.
- Keep customer context accurate
- Reduce duplicate profile edits
- React to external changes quickly
Setup
Build it in a few focused steps.
- 1Connect Botstar in Notis.
- 2Create a webhook automation.
- 3Tell Notis which incoming profile changes should update Botstar.
- 4Set the report destination.
- 5Send a representative webhook to verify the update.
Questions about this workflow
Can this handle partial profile updates?
Describe which details may be present and Notis can update the available values.
How does Notis find the Botstar user?
Provide the identifier present in the webhook and ask Notis to use it for matching.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Botstar. A trigger fires from one place; an action lands in another.
Typeform triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Form Response
Triggers when a respondent completes and submits the form.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Typeform and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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