Investigate reported Botsonic issues from form submissions
Move from an issue report to the conversation evidence needed to understand it.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Why this helps
Support reports arrive without the conversation context needed for a quick diagnosis.
- Shortens investigation time
- Adds conversation context
- Creates a repeatable triage path
Setup
Build it in a few focused steps.
- 1Connect Typeform and Botsonic in Notis once.
- 2Create an automation named Conversation Issue Investigator.
- 3Tell Notis to retrieve conversations for the identified bot and summarize threads related to the submitted issue.
- 4Pick Typeform New Form Response as the trigger.
- 5Choose a report channel and test with one issue report.
Questions about this workflow
What if the response does not identify a bot?
Tell Notis to report the missing context before retrieving conversations.
Can it change the bot after review?
No. This workflow gathers evidence for a separate approved change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Botsonic. A trigger fires from one place; an action lands in another.
Typeform triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Form Response
Triggers when a respondent completes and submits the form.
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Get All Bots
Tool to retrieve all bots associated with the account. use when you need to list existing bots after authentication.
Get All Conversations
Tool to retrieve all conversations related to the bot. use after authentication when you need a paginated list of conversation threads for review or analytics.
Get All FAQs
Tool to retrieve all frequently asked questions associated with the bot. use after authenticating the bot and when you need to list or manage its faq entries.
Connect any two apps with Notis in the middle.
Typeform and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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