Turn support intake forms into Botbaba actions
Move support requests into the next conversation step automatically.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Execute Bot Action By User
Tool to execute a bot action for specific users. Use when you need to trigger actions for one or multiple bot users.
Why this helps
Support requests get delayed when form answers must be reviewed and re-entered.
- Reduce support handoff time
- Preserve the customer's context
- Trigger consistent next steps
Setup
Build it in a few focused steps.
- 1Connect Typeform and Botbaba in Notis once.
- 2Create an automation for support intake routing.
- 3Tell Notis to start a Botbaba action for the identified user and include the support summary.
- 4Pick New Form Response as the trigger and select where reports should go.
- 5Test with one real support submission.
Questions about this workflow
Can it summarize the issue first?
Yes. Ask Notis to summarize the submitted answers before starting the action.
What happens when the user cannot be identified?
Tell Notis to report the response for manual review instead of starting an action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Botbaba. A trigger fires from one place; an action lands in another.
Typeform triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.
New Form Response
Triggers when a respondent completes and submits the form.
Cart Update Shopify Webhook
Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.
Shopify Checkout Creation Webhook Receiver
Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.
Checkout Update Shopify Webhook
Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.
Delete a broadcast campaign
Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.
Delete Contact
Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.
Delete a conversation flow
Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Typeform and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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