Turn customer check-ins into voice support
Catch urgent customer signals before they become escalations.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Make a phone call from agent
Initiate calls
Why this helps
Important check-in answers can sit unread for hours.
- Surfaces urgent responses
- Adds a voice touchpoint
- Reduces monitoring work
Setup
Build it in a few focused steps.
- 1Connect Typeform and Bolna in Notis once.
- 2Create an automation describing which answers indicate urgency and the support call objective.
- 3Pick New Form Response as the trigger.
- 4Choose where reports go and test with one urgent response.
Questions about this workflow
Can it ignore routine check-ins?
Yes. Instruct Notis to call only when the response contains the urgency signals you define.
What if urgency rules are not in the form?
Notis will need you to provide the decision criteria in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Bolna. A trigger fires from one place; an action lands in another.
Typeform triggers
Bolna actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete agent by id
Delete an agent
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete batch by id
Delete a batch
New Form Response
Triggers when a respondent completes and submits the form.
Fetch all batches by agent id
List all batches for agent
Get all agents
List all agents
Get all phone numbers
List all phone numbers for your account
Get execution by id
Retrieve specific execution by `execution id`
Make a phone call from agent
Initiate calls
Retrieve agent by id
Retrieve an agent
Connect any two apps with Notis in the middle.
Typeform and Bolna, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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