Look up orders from a customer email webhook
Give support instant order history when a customer needs help.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Orders by Email
Tool to search for orders by e-mail address. use when you need to retrieve all orders linked to a specific customer email in baselinker.
Why this helps
Support agents lose time switching systems to locate orders by email.
- Shorten support response time
- Reduce tab switching
- Give agents consistent order context
Setup
Build it in a few focused steps.
- 1Connect Typeform and Baselinker in Notis once.
- 2Create an automation for webhook customer lookups.
- 3Tell Notis to use the webhook email to retrieve Baselinker orders and summarize the relevant history.
- 4Choose a webhook trigger and select a report channel.
- 5Test it with one real customer email payload.
Questions about this workflow
What if several orders match?
Notis can summarize all matching orders or highlight the most recent ones.
Does it require Typeform at runtime?
No, this workflow starts from a webhook, while Typeform remains connected as the source app for the package.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Baselinker. A trigger fires from one place; an action lands in another.
Typeform triggers
Baselinker actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get External Storages List
Tool to retrieve a list of available external storages connected to baselinker. use after authenticating to discover connected shops or warehouses.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to retrieve a list of inventory documents. use when you need to fetch inventory records with optional filters for id, type, status, date range, warehouse, or pagination.
New Form Response
Triggers when a respondent completes and submits the form.
Get Inventory Document Series
Tool to retrieve available inventory document series. use when you need to assign a numbering series to a new inventory document.
Get Inventory Purchase Orders
Tool to retrieve a list of purchase orders from baselinker storage. use when you need to fetch purchase orders with optional filters like date range, supplier or pagination.
Get Inventory Purchase Order Series
Tool to retrieve a list of purchase order document series. use when you need to select a numbering series for a new purchase order.
Get New Receipts
Tool to retrieve receipts waiting to be issued. use after confirming fiscal printer availability; fetch pending receipts and mark them with setorderreceipt.
Get Order Extra Fields
Tool to retrieve extra fields defined for orders. use before fetching orders with include custom extra fields to list available custom order fields.
Get Orders
Tool to download orders from baselinker order manager. use when you need to fetch orders filtered by date, status, or other criteria.
Connect any two apps with Notis in the middle.
Typeform and Baselinker, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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