Extract text from support screenshots
Get the error message before you open the screenshot. Astica ai reads the text and adds it to the response report.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
ASTICA_READ_TEXT
Tool to perform ocr on an image to extract text. use when you need to read raw text from images after confirming the image source.
Why this helps
Support triage slows down when agents must open and inspect every screenshot manually.
- Speed up first-pass triage
- Preserve exact error wording
- Reduce context switching
Setup
Build it in a few focused steps.
- 1Connect Typeform and Astica ai once in Notis.
- 2Create an automation named OCR support screenshots.
- 3Tell Notis to OCR each screenshot in a new response and return visible errors, codes, and labels, preserving uncertain text as uncertain.
- 4Pick New Form Response as the trigger.
- 5Choose a report channel and test with one support submission.
Questions about this workflow
Does it diagnose the error?
No. It extracts visible text so your team can diagnose it with the full response context.
What if the screenshot is blurry?
The report should flag text it cannot read confidently.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Astica ai. A trigger fires from one place; an action lands in another.
Typeform triggers
Astica ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Analyze Audio
Tool to analyze audio input for transcription. use when you need to convert an audio url or base64 string to text.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
ASTICA_READ_TEXT
Tool to perform ocr on an image to extract text. use when you need to read raw text from images after confirming the image source.
New Form Response
Triggers when a respondent completes and submits the form.
Connect any two apps with Notis in the middle.
Typeform and Astica ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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