Turn escalation events into clear emails
Give urgent customer issues a readable path to the person who can resolve them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Send an email using agentmail api
Why this helps
Escalation payloads may be technically complete but still too terse for a human responder.
- Make escalations actionable
- Preserve incident context
- Speed up human response
Setup
Build it in a few focused steps.
- 1Connect Agent mail in Notis and configure the source system to call a Notis webhook.
- 2Create an automation that turns each escalation payload into a clear email with severity, context, and requested action.
- 3Pick the Notis webhook trigger.
- 4Choose a report destination and test with one real escalation.
Questions about this workflow
Can it include a recommended response?
Yes. Ask Notis to suggest a response based only on the payload details.
Can it route different severities differently?
Yes. Provide severity rules and the appropriate destination inboxes.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Agent mail. A trigger fires from one place; an action lands in another.
Typeform triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Form Response
Triggers when a respondent completes and submits the form.
Send Email
Send an email using agentmail api
Connect any two apps with Notis in the middle.
Typeform and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.