Triage support requests from Typeform
Start support work with a clear priority, summary, and suggested first move.
Trigger
New Form Response
Triggers when a respondent completes and submits the form.
Action
Send Email
Send an email using agentmail api
Why this helps
Support teams lose time reading long intake responses and deciding what deserves attention first.
- Reduce triage time
- Make priorities consistent
- Give agents useful context
Setup
Build it in a few focused steps.
- 1Connect Typeform and Agent mail once in Notis.
- 2Create an automation that summarizes each support response, assigns a priority using your criteria, and emails the triage brief.
- 3Pick the Typeform New Form Response trigger.
- 4Choose where run reports go and test with one real support request.
Questions about this workflow
Can it identify missing troubleshooting details?
Yes. Ask Notis to list unanswered information the support team needs.
Can it send only high priority requests?
Yes. State the priority threshold and ask Notis to skip lower priority cases.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Typeform to Agent mail. A trigger fires from one place; an action lands in another.
Typeform triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New Form Response
Triggers when a respondent completes and submits the form.
Send Email
Send an email using agentmail api
Connect any two apps with Notis in the middle.
Typeform and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.