Start every customer case with reply context
Give a new case the response history needed for a thoughtful next step.
Trigger
New Card Trigger
Triggered when a card is created in the specified board
Action
Search replies based on filters
Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.
Why this helps
New customer cards often start without the latest conversation context.
- Reduce repeated questions
- Improve case handoffs
- Speed up informed follow-up
Setup
Build it in a few focused steps.
- 1Connect Trello and Dripcel in Notis once.
- 2Create an automation describing the reply filters and summary needed for each new case.
- 3Pick New Card Trigger for the support board.
- 4Choose a report channel and test with one real customer card.
Questions about this workflow
Can it search by campaign?
Yes. Include a campaign filter when that information is available.
Can the summary be posted to a report channel?
Yes. Select the desired run report destination during setup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Trello to Dripcel. A trigger fires from one place; an action lands in another.
Trello triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Contact
Tool to delete a contact by their cell number. use when you need to remove a contact from dripcel after confirming the msisdn.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Dripcel Campaigns
Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.
Card Archived Trigger
Triggered when a card is archived in the specified board
Get current credit balance
Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit-consuming operations.
New Activity Trigger
Triggered when there is activity in Trello.
Get Deliveries
Tool to retrieve a list of deliveries. use when you need to fetch delivered messages optionally filtered by cell or customerid.
New Board Trigger
Triggered when a board is created in the specified workspace
Get email templates
Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.
New Card Trigger
Triggered when a card is created in the specified board
Get sales
Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.
Card Updated Trigger
Triggered when a specific card is updated
Dripcel Post Compliance Send
Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.
Search replies based on filters
Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.
Connect any two apps with Notis in the middle.
Trello and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dripcel.